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Privacy Policy

getshareapp.com and various software applications and services provided through the getshareapp.com website, are owned and operated by BitTorrent, Inc. ("Licensor"). Licensor is committed to respecting the privacy rights and concerns of all users of our websites, applications and services. As such, we have established and implemented this privacy policy to inform visitors to the sites and users of the applications and services how we use and protect the information we collect. If you have any questions regarding this information or our privacy practices, please see the section entitled "Questions? Contact Us" at the end of this privacy policy.

What information does Share collect and how does Licensor use it?

How the Share Client Works

The Share Client is a software application on your machine that manages downloads. It downloads files quickly by trading pieces with other users who are also downloading (or have downloaded) the same content. Your use of the Share Client to download files will, in turn, enable other Share users (or users of other clients that communicate using the Share protocol, including clients that are unaffiliated with Licensor) to download pieces of those files from you. Although your IP address is associated with your piece of the file, other users will not have access to any other personal information about you.

We do not track which files you transfer with the Share Client. Merely using the Share Client does not cause a record of which files you transfer to be kept by Licensor or by Licensor on behalf of any third party, except that the Share Client does cause a copy to be uploaded to a third party server for a limited period of time in order to "seed" the file that you are sharing, which helps enhance the speed at which you are able to share the file.

Gathering and Use of Anonymous Information

Each time a visitor comes to one of our websites, we collect some limited information that your browser routinely makes available whenever you visit a website. We collect this data to improve the overall quality of the online experience, including product monitoring, product improvement, and targeted advertising. This information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser.

In addition to collecting these types of information, Licensor collects aggregate queries for internal reporting and targeted advertising. We also count, track, and aggregate the visitor's activity into our analysis of general traffic flows at our websites (e.g. tracking where traffic comes from, how traffic flows within the websites, etc.). To these ends, we may merge information about you into group data, which may then be shared on an aggregated basis with our advertisers; but Licensor will not disclose your individual identity or personal data without your permission.

In the event that you provide us with answers to voluntary survey questions, we may present this information to our advertisers and partners, in the form of grouped statistics compiled from our users’ answers to such questions.

We also aggregate some data from the Share Client regarding total traffic flows and content delivery performance as well as other data collected in the use of our products or services in order to understand usability and monitor network conditions and compare the performance of Share and HTTP protocols on the public internet. End users may opt out of providing this information using a Preferences setting.

Gathering and Use of Personally Identifiable Information

Registration information

You may visit the getshareapp.com website without any registration at all. However, to use the Share Client, you will have to create a user account by creating a user name and providing an e-mail address. You may also input e-mail addresses into a feature of the Share Client (for example, in order to share with others a link to a file). When you register and create an account, we may require you to provide us your contact information including your name, address, phone number and e-mail address, and other demographic information (such as date of birth, gender, age and interests). Your user name and password will be used so you can securely access and maintain your account. We may also use e-mail addresses and other personally identifiable information from time to time in order to gather and provide to our members and visitors improved content and features.

Information you choose to share

Your information also includes the information you choose to share through the Share Client, such as when you post a message, upload a file, or comment on a friend's post.

Notwithstanding any other term of this Privacy Policy, we may release any personal information we obtain or collect when we believe its release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.

Spyware and Adware

We oppose spyware and adware

Spyware is software installed on your computer without your consent or control. It can record and transmit your Internet activity and other personal information or change your computer’s security settings. Adware is spyware that sends you unwanted pop-ups or spam. Licensor never uses these unwanted and harmful technologies.

How does Share protect customer information?

We implement a variety of security measures to ensure the security of your personal information on our systems. User personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.

Does Share use "cookies"?

Cookies are small bits of electronic information that a web site can transfer to a visitor's hard drive to help tailor and keep records of his or her visit to the site. The use of cookies is standard on the Internet and many web sites use them. Cookies allow web site operators to better customize visits to the site to the visitor's individual preferences. For example, by setting a cookie you would not have to log in a password more than once, thereby saving time. We currently save password information in cookies. In addition, advertisements displayed on the Share websites or in the Share Client may contain cookies. The companies who serve our advertisements transfer cookies independent of us, and, as such, we do not control the use of such cookies and in many instances have no access to the information collected by them.

Although most Web browsers automatically accept cookies, you can usually change your browser to prevent that or to notify you when you are sent a cookie. Even without accepting a cookie, you can still access many, if not all, of the features of the Share websites or the Share Client. However, some parts of the Share websites or the Share Client may not function properly if you refuse cookies.

Does Licensor disclose the information it collects from its visitors to outside parties?

Licensor does not currently sell, trade, or otherwise transfer outside the company personally identifiable information that visitors voluntarily provide in any registration or use of the Licensor websites or the Share Client. This information is used to better understand visitors’ use of the features of the Licensor websites or the Share Client, to support related transactions made on or through the Licensor websites or the Share Client, and to better know our visitors and possibly tailor any specific features, promotions, or other notifications to them. However, this data in an aggregate form without any personally identifiable information may be provided to other parties for marketing, advertising, or other uses. Should you no longer wish to receive information from us, or should your information change, we have provided a way for you to correct, update or remove the personal data you gave us. You can do this simply by contacting us in any of the simple ways set forth below in the section entitled "How do you change the information we have for you?"

Finally, we may disclose your personally identifiable information upon a transfer or sale to another entity of all or substantially all of our assets or equity securities or upon any other corporate reorganization.

Licensor's special note to parents.

In compliance with the 1998 Children's Online Privacy Protection Act (COPPA), getshareapp.com is a general audience website, and does not knowingly collect, nor will it ever knowingly retain, personally identifiable information from any visitor Licensor actually knows to be under thirteen years of age without the consent of that child's parent or legal guardian.

How do you change the information we have for you?

TTo update or modify the information that we have on file for your Share Client account, simply go to the "Edit Profile" section in the Share Client, then modify your details and settings as necessary.

Third party links and co-brand relationships.

In an attempt to provide increased value to our visitors, we may choose various third party web sites or services to link to, and frame within, the Sites or Services. We also participate in co-branding and other relationships to offer e-commerce and other services and features to our users. However, even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third party web sites (even if offered on or through our site) may not be received by us. As such, we have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such web sites. These linked sites are only for your convenience and you therefore access them at your own risk.

EU Safe Harbor Compliance

Licensor adheres to the European Union Safe Harbor principles as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information covered by the Privacy Policy from the European Union.

Notification of changes.

By visiting the website or using the applications and/or services, you consent to the collection and use of information by us as set forth in this privacy policy. If we decide to change our privacy policy, we will post those changes within this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Questions? Contact us.

If you have any questions about our privacy practices, please do not hesitate to write to us at:

Privacy Matters
c/o BitTorrent, Inc.
303 Second St. Suite S200
San Francisco, California 94107

End User License Agreements and Terms and Conditions.

Please also read any applicable End User License Agreements and/or Terms and Conditions that apply to individual Share Client applications and services.